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Shipping policy

Shipping Policy for Dermatologists.pk

At Dermatologists.pk, we ensure that all orders are processed and shipped directly from Derma.pk, a licensed pharmacy, ensuring safety, compliance, and reliability. Our shipping policy is designed to offer our customers a seamless and efficient experience.

Shipping From Derma.pk

All orders placed on Dermatologists.pk will be shipped directly from Derma.pk, which is a fully licensed pharmacy in Pakistan. We operate under License No: 05-352-0066-113523P, ensuring that every product we dispatch meets the highest standards of safety, quality, and compliance with medical regulations.

Derma.pk Address:
Derma.pk Pharmacy
48/3 Quaid Commercials, Main Boulevard Section E, Bahria Town Lahore,
Lahore, 53720, Pakistan
Contact No: +92-320-5999-650

Shipping Providers

To provide you with the most reliable and efficient delivery service, we use Pakistan's renowned courier companies for both COD (Cash on Delivery) and prepaid orders. We offer the following shipping services based on customer preferences and location:

  • TCS
  • M&P Courier
  • PostEx

Please note that service areas may differ depending on the courier company and the customer's location.

Shipping Time

Orders are typically shipped within 2-4 working days from the time of dispatch, depending on the courier service and delivery area. Remote or less accessible areas may experience slightly longer delivery times.

Tracking Your Order

Once your order is shipped from Derma.pk, we will update the tracking number in our system. You will receive a tracking number via email, and you can use it to track your order. Customers can also log into their user area on our website to view the tracking status of their order.

Additionally, we offer a dedicated tracking page on our website where you can enter your tracking number, order number, or mobile number to check the status of your shipment.

Delivery to Your Doorstep

We provide COD and prepaid orders all over Pakistan, ensuring that products reach our customers’ doorsteps efficiently. Shipping fees and charges are calculated based on the courier service and your delivery location. Delivery is free for certain promotions, which will be clearly stated during checkout.